europedirectwarehouse.com

 

 

 

 

 

Direct Importer of English and French Antiques and Furniture


Store Policies

    

 

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Europe Direct Antiques Warehouse strives to bring you the highest quality goods available in the marketplace.  However, we do not carry “name brands” as we believe this does not add to the quality of the product—only to the cost.  Before you buy, we encourage you to compare our quality and price to any product on the market.  We are confident that you will return and purchase from us because of our quality and competitive prices.  We stand behind what we sell and are here for the duration. 

When visiting us you may want to note the following:

Method of Payment:

We accept Visa, MasterCard, cash and checks.  PayPal may be used with online purchases.

     Mastercard   

Pickup:

We will help you load your purchase into your car, minivan or truck. Please bring blankets or other protective materials, as well as tie-down straps.

Delivery:

We can arrange for nationwide or local white glove delivery at an additional charge.  All delivery fees are the responsibility of the customer.

Financing:

90 day layaway is available.

Return Policy:

All custom orders and layaway items are final sale. No exceptions.  To maintain our below market prices, we will only accept returns (other than custom orders or layaway items) for store credit under the following conditions:

  1. Item must be returned in original condition with a receipt no more than 7 days from the purchase date.
  2. Customer must pay a 20% restocking fee plus applicable pickup (and delivery) fees.
  3. Store credits must be redeemed within 12 months of the issue date.  Store credits are non-refundable.

Privacy Policy:

Your privacy is important to us.  Europe Direct Antiques Warehouse ensures its customer's privacy as we do not supply customer information to outside parties.  On some of our web pages you can order products, make requests, and register to receive emails or other materials.  The types of information collected are: Name, Address, Email address, Phone Number, Credit/Debit Card, etc.  This information will not be disclosed to any outside party except to the extent to complete an order (such as shipping).  During your online visit, we collect non-identifying and aggregate information to better design our web site.

How to contact us:

Should you have any questions or concerns about our store policies including your privacy, please call us at (248) 691-9155 or send us an email.

927 Hilton Road  |  Ferndale, Michigan 48220  |  (248) 691-9155
Open Tuesday - Saturday 10:00 am - 5:00 pm

Copyright © 1998-2008 EUROPEDIRECT WAREHOUSE, Inc. All Rights Reserved.